Refund and Returns Policies

Shopping Policy

• Orders are processed within 1–3 business days.
• We ship within the United States.
• Shipping costs are calculated at checkout based on weight and destination.
• You will receive a tracking number once your order ships.

Return Policy

• We stand by our products. If you’re unsatisfied, contact us within 30 days of receipt.
• To be eligible, the item must be unused and in its original packaging.
• Once approved, you’ll receive instructions for your return.
• Original shipping costs are non-refundable.
• You will receive a tracking number once your order ships.
• Refunds will be processed to the original payment method within 10 business days.

Contact Us

For any questions about shipping or returns, email us at: pineforgesoapco@gmail.com